Get in Touch With Us
If something on our site has raised a question, if you have spotted an error, or if you simply want to share feedback about our casino reviews and comparisons, we want to hear from you. This page explains the best way to reach us and what happens after you do.
How to Contact Our Team
Email is the most direct and reliable way to reach us. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
When you write in, a little context helps us respond faster. Let us know what your message is about in the subject line — whether it is a question about a specific casino, a correction to our content, or something else entirely — and we can get it to the right person straight away.
What You Can Write to Us About
We welcome messages of all kinds. These are the most common reasons readers get in touch:
- Questions about our reviews — If something in our casino comparisons or rankings is unclear, or you want to understand how we assess a particular feature such as bonuses, pokies or withdrawal times, just ask.
- Corrections and factual updates — We take accuracy seriously. If you believe something we have published is outdated or incorrect — a bonus figure, a payment method, a licence detail — please flag it and we will investigate promptly.
- Suggestions for coverage — Is there a casino, payment method or topic you would like us to review? We genuinely take reader suggestions into account when planning new content.
- Commercial and partnership enquiries — If you represent a casino operator or an affiliated organisation and want to explore how we might work together, please introduce yourself clearly and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, please mention this in your message. We will point you towards appropriate support services in Australia, including the national helpline on 1800 858 858.
- General feedback — Positive or critical, we value honest input from readers. It helps us keep the site useful and trustworthy.
What to Expect After You Email Us
When your message arrives, a member of our editorial team reads it personally. We do not send automated replies in place of a genuine response. Our target turnaround is two working days, though during particularly busy periods it may take a little longer. We will always follow up.
If your enquiry involves a factual correction, we will review the relevant content, verify the detail independently, and update the page if the correction holds up — then let you know what we found.
A Note on Editorial Independence
Australia Casino is an independent comparison site. Our rankings reflect our editorial assessment of each casino based on factors such as licensing, game range, bonus conditions, payment options and player experience. Some of the casinos we feature have a commercial relationship with this site — we may earn a commission if you sign up through one of our links. That arrangement is disclosed on each relevant page and does not affect where a casino appears in our rankings or how it is reviewed.
If you have questions about how we review casinos, how our non-GamStop casino comparisons work, or how we handle sponsored placements, feel free to ask. Transparency matters to us.
Who We Write For
Our content is written for Australian adults aged 18 and over who are comparing online casinos available to players in Australia. All casino options we cover are offshore operators, and eligibility to play is subject to each operator's own terms and conditions as well as Australian law. If you have a question about whether a particular site is available to you, we are happy to help where we can.
We Look Forward to Hearing From You
Whether your message is a quick question or something that requires a more detailed response, we will give it our full attention. Thank you for taking the time to visit this page — good correspondence makes for a better site, and we appreciate every reader who takes the trouble to write in.